Senior Backend Engineer

Key Responsibilities:

• Design, develop, and maintain scalable, secure, and highly available backend services and APIs using Rust.
• Build distributed cloud-native applications that integrate with internal systems, third-party platforms, and communications technologies.
• Develop and maintain REST, GraphQL, and WebSocket-based services that support real-time collaboration and communications.
• Contribute to the ongoing operation, reliability, and performance of the Sangoma Meet Cloud platform, ensuring SLA adherence and 24/7 service availability.
• Design and implement solutions that improve scalability, resilience, observability, and security across the platform.
• Collaborate with Product Management, Engineering, DevOps, and frontend teams to deliver new features and enhancements.
• Troubleshoot complex production issues, perform root cause analysis, and implement long-term solutions.
• Participate in architectural discussions, technical planning, code reviews, and technology roadmap decisions.
• Develop and improve CI/CD pipelines, Infrastructure-as-Code deployments, and operational automation.
• Mentor junior engineers and contribute to a culture of technical excellence, collaboration, and continuous improvement.

Requirements:

• 5+ years of professional backend software development experience.
• 3+ years of hands-on Rust development in production environments.
• Strong experience developing and maintaining Linux-based backend services.
• Experience building cloud-native applications and distributed systems.
• Experience with Infrastructure-as-Code, CI/CD pipelines, and Git.
• Strong understanding of REST APIs, GraphQL, WebSockets, HTTPS, and networking fundamentals.
• Experience with relational databases such as PostgreSQL or MySQL.
• Experience working with services written in Rust and collaborating across environments that include Node.js and/or Java.
• Strong problem-solving, troubleshooting, and communication skills.
• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
• Fluent English, written and verbal.

Preferred Qualifications

• Experience with Nix and/or NixOS.
• Experience with Tokio, Axum, Actix, or similar Rust frameworks.
• Experience supporting high-availability SaaS platforms.
• Experience with WebRTC, SIP, VoIP, or real-time communications technologies.

*Please note: Candidates must be authorized to work without current or future sponsorship. Sangoma is unable to provide employment-based visa sponsorship for this position.

Benefits

What We Offer:

• Extended Healthcare Plan (Medical, Disability, Dental & Vision)
• RPP - Group RRSP
• Group Life - AD&D - Critical Illness Insurance
• Paid Time Off Benefits
• Work From Home - Flexible hours
• Entrepreneurial work environment partnered with high growth career opportunities.
• We value transparency and fairness in our compensation practices. For this role, we offer a salary range of $120,000 to $135,000 CAD per year, commensurate with experience, qualifications, and location   Are you ready to make a direct impact on the company and be rewarded for your performance? Are you ready to take on a new challenge?

 Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.