Forward Deployed Engineer

About the Role

As a Forward Deployed Engineer you will be a customer-facing technical expert embedded with key clients to ensure seamless deployment and ongoing support of our applications. This hands-on role combines software engineering, deployment expertise, and client collaboration to tailor solutions that drive real impact in the legal industry. You will work directly with law firms to deploy, configure, and optimize our systems, bridging the gap between product capabilities and client needs. This position requires extensive travel (up to 75% or more), including frequent onsite visits to client locations across the country.

Key Responsibilities:

• Lead the deployment and configuration of our application in on-premises and cloud environments for enterprise clients.
• Perform onsite visits as needed to install, configure, and troubleshoot deployments.
• Make real-time code adjustments and customizations onsite to address unique client requirements and ensure optimal performance.
• Collaborate closely with clients to understand their workflows, gather requirements, and implement tailored solutions.
• Provide technical guidance, training, and support during and post-deployment to maximize adoption and satisfaction.
• Identify opportunities for improvements and feed insights back to the core engineering team.
• Troubleshoot and resolve complex technical issues in production environments, ensuring high availability and security.
• Document deployment processes, customizations, and client-specific configurations.

Requirements:

• Strong proficiency in **Rust or Node **and React for full-stack development and customization.
• Experience with **SQLite, MySQL, Postgres **(or similar embedded databases) for data management in on-prem setups.
• Has built customer-facing AI applications
• Proven track record in software deployment, configuration, and customer-facing technical roles (e.g., solutions engineering, professional services, or forward-deployed/support engineering).
• 4-5 years of software engineering experience
• Hands-on experience with on-premises and cloud deployments (e.g., AWS, Azure, or hybrid environments).
• Ability to write, debug, and modify code in production-like settings under time constraints.
• Excellent problem-solving skills with a focus on delivering practical, high-impact solutions quickly.
• Strong communication skills to explain technical concepts to non-technical stakeholders (e.g., lawyers and firm administrators).
• Willingness and ability to travel extensively to client sites nationwide.
• Bachelor's degree in Computer Science, Engineering, or equivalent experience.

Compensation Information: $115,000 - $150,000 base

The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.

Cool Company Benefits:

• A dynamic, rapidly growing company, focused on helping organizations thrive 
• Medical, Dental, & Vision Insurance (for full-time employees)
• Competitive & Fair Pay
• Maternity & paternity leave (for full-time employees)
• Short & long-term disability
• Opportunity to learn from a dedicated leadership team
• Top-of-the-line company swag

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Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.